Last updated: January 2025
These Terms of Service govern your use of TierVault, a secure file sharing platform designed for content creators. By using our service, you agree to these terms.
By accessing or using TierVault ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the Service.
These terms apply to all users of the Service, including content creators, subscribers, and visitors.
TierVault is a secure file sharing platform that provides:
• Encrypted file storage and sharing
• Tier-based access control for Patreon creators
• Leak detection and security monitoring
• Analytics and access logging
• Integration with third-party platforms
You must create an account to use TierVault. You agree to provide accurate and complete information and keep your account information updated.
You are responsible for maintaining the security of your account credentials. You must immediately notify us of any unauthorized access to your account.
You must be at least 13 years old to use TierVault. Users under 18 must have parental consent.
You agree not to use TierVault for any unlawful purposes or in any way that could damage or impair the Service. Prohibited activities include:
• Uploading, sharing, or distributing illegal content
• Violating intellectual property rights
• Harassment, threats, or harmful content
• Malware, viruses, or malicious code
• Attempting to breach security measures
• Reverse engineering or attempting to access source code
• Creating multiple accounts to circumvent limitations
• Sharing account credentials with others
You retain ownership of all content you upload to TierVault. By using the Service, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing the Service.
You are solely responsible for the content you upload and share. You warrant that you have all necessary rights to your content and that it does not violate any laws or third-party rights.
TierVault and its features are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform.
All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees for your selected plan.
Subscription fees are billed monthly or annually in advance. Your subscription will automatically renew unless cancelled before the renewal date.
We may modify our pricing with 30 days' notice. Price changes will take effect at your next billing cycle.
You are responsible for any applicable taxes. Prices are exclusive of taxes unless otherwise stated.
All fees paid are non-refundable. This includes monthly and annual subscription fees, setup fees, and any other charges.
You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until the end of your paid period.
Upon cancellation or termination, your files will be deleted after 30 days. We recommend downloading your data before cancelling.
Initiating a chargeback or payment dispute will result in immediate account suspension and may result in permanent termination of your account.
While we strive for high availability, we do not guarantee uninterrupted access to TierVault. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
We are not liable for any losses resulting from service interruptions.
While we maintain backups for service reliability, you are responsible for maintaining your own backups of important data. We are not liable for any data loss.
Upon account termination, all data will be permanently deleted and cannot be recovered.
Our Privacy Policy explains how we collect, use, and protect your information. We implement industry-standard security measures, but cannot guarantee absolute security.
You acknowledge that internet-based services carry inherent security risks.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIERVAULT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We may terminate or suspend your account immediately if you violate these terms. You may terminate your account at any time through your dashboard.
Upon termination, your right to use the Service ceases immediately, and all data will be deleted.
These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.
We may update these terms from time to time. Material changes will be communicated via email or platform notifications. Continued use after changes constitutes acceptance of the updated terms.
For questions about these terms or the Service, contact us:
Email: support@tiervault.app
Website: https://tiervault.app
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.